Residents

Frequently Asked Questions

Leasing Procedures


  • Application & Deposit Procedures

    There is a $35.00 fee per application (can be paid online or in person if paper application is used)


    If you are ready to apply for one of our units, please select the Rental Listings Tab, locate your property and select Apply Now.


    • We do not lease apartments sight unseen. An apartment must be viewed before an application and security deposit can be submitted.
    • An application alone will not reserve an apartment.
    • Applications will not be reviewed until a security deposit is placed on the apartment.
    • An apartment will not be reserved until a security deposit equivalent to one month’s rent is brought into our office.
    • A Security Deposit Acceptance Agreement must be signed when the deposit is paid.
    • The deposit must be in the form of a certified check, (Cashier’s Check, Money Order, etc.)
    • For apartments of two or more residents, all tenant applications, app fees, and the full deposit must be brought in at the same time. If you are required to have a guarantor, all guarantor applications must be in NO LATER THAN 24 hours after putting down the deposit.
    • Unless otherwise advertised, the deposit is equivalent to one month’s rent.
    • Approval is based on income, credit, and rental history. If applicant is unable to qualify on his/her own, cosigners are welcome.
    • If a security deposit is paid and the applicant does not qualify for the apartment, the security deposit will be returned in full.
    • If you do not take the apartment and your application has been approved, your security deposit will be forfeited in full unless the apartment is re-rented by the initial lease start date (as indicated on the application and acceptance form).
  • Approval Criteria

    ● Minimum FICO Credit score of 600.

    ● Gross monthly income must be at least 3 times the monthly rent

    amount.

    ● No evictions from past rental companies & any judgments must be

    satisfied.

    *If multiple tenants will be living in a unit, approval will be based on the

    combined gross monthly income & average credit score of all applicants.

    If the above criteria are not met, applicant(s) have the option to receive their full

    deposit back or have a Guarantor(s) apply. If more than one Guarantor is

    required, approval will be based on the combined gross monthly income & an

    average credit score of all Guarantors

    *Guarantor(s) must have an average FICO credit score of at least 670 and the

    combined gross monthly income must be at least 5 times the rent amount

    *If applicant is denied due to a past judgment/eviction, the Guarantor(s) MUST

    be located in Richmond, Virginia, have an average FICO credit score of at least

    670 and combined gross monthly income must be at least 5 times the rent

    amount.

    *If a Guarantor(s) would like to use their income + their partner/spouse’s

    income, the only documents that will be accepted are tax documents showing a

    joint filing. Separate tax documents, pay stubs, etc. will not be accepted to

    show combined income. Tax documents must be reflective of the current year

    or the year prior. If tax documents are not from the current year, Metro

    Properties, Inc. reserves the right to require current employment information.

    *If FICO credit score is between 580-599 and income requirements are met, a double deposit

    will be accepted*

  • Criminal Background Screening

    Metro Properties, Inc. has a responsibility to provide a safe and healthy environment for our residents.


    A criminal background check will be run on all applicants.


    An applicant will be denied (with no exceptions) if they have been convicted of:

    • Violent Offenses against Persons
    • Sexual offenses against Persons

    If an applicant has been convicted of illegal manufacture or distribution of a controlled substance, 7 years must have passed with no related offenses in order for the application to be considered.


  • Guarantors

    If an applicant does not qualify for the apartment on their own, it is possible to qualify with a guarantor (one who is willing to guarantee the lease for applicant). Please talk to the rental agent concerning this option.


  • Lease Signing

    Once the application has been approved, the lease will be typed. A rental agent will contact the applicant(s) when the lease is ready to be signed.


  • Move In Day

    The following conditions must ALL be met before ANY keys are issued:

    1. The lease must be signed by all tenants.
    2. The full first month’s rent must be received.
    3. All *original* Guaranty Agreements, if applicable, must be received in the office.

    * The lease starts at 3:30 PM. Keys will not be distributed any earlier than this time.


  • Pets

    Dogs are prohibited.


    Cats are permitted with written approval only. There is a $20.00 pet fee per cat per month. There is no pet deposit required. Lessee must sign a pet addendum before a cat can occupy the apartment. In most cases there is a limit of two cats per apartment.


    Any other type of pet must be approved.


  • Tenant Forms

  • Fair Housing Policy

    Virginia Fair Housing Policy 

    Metro Properties, Inc.  


    Metro Properties, Inc. was established in 1988. Our company has always been committed to equal opportunity, fair housing and complying with all applicable local, state and federal Fair Housing Laws. 


    To that end, our company subscribes to this declaration of general fair housing principles: 

    • Provide equal professional service to all citizens regardless of race, color, religion, national origin, sex, elderliness, familial status, source of funds, sexual orientation, gender identity, status as a veteran, or a disability. 
    • Keep informed about Fair Housing Laws and practices, improving our clients and customers opportunities. 
    • Develop advertising that indicates that everyone is welcome and no one is excluded. 
    • Inform our clients and customers about their rights and responsibilities under the Fair Housing Laws. 
    • Take a positive approach to Fair Housing Practices and aspire to follow the spirit as well as  

    All Metro Properties, Inc. agents and employees are required to abide by these principles. 



Share by: